Privacy Policy

Last updated: 17 August 2026

1. Who We Are

Deliveree Ltd ("Deliveree", "we", "us", "our") provides home and business removal services across the United Kingdom. This policy explains what personal data we collect when you use our website or services, why we collect it, and what rights you have over it.

Registered address: TO BE SUPPLIED BY CLIENT. Company number: TO BE SUPPLIED BY CLIENT. ICO registration number: TO BE SUPPLIED BY CLIENT.

2. Information We Collect

We collect information you give us directly, and some information automatically when you use our site.

• Contact details you provide via our quote form, instant estimator or WhatsApp, such as your name, phone number, email address and moving postcodes.
• Details about your move, such as property type, moving date, items being moved and any special requirements.
• Technical information such as your IP address, browser type and pages visited, collected automatically to help us run and improve the site.

3. How We Use Your Information

We use your information to:

• Provide a moving quote or estimate and respond to your enquiry.
• Plan, schedule and carry out a booked removal.
• Communicate with you about your booking, including by phone, email or WhatsApp.
• Meet our legal, accounting and insurance obligations.
• Improve our website and services.

4. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties who help us operate our business, such as our insurance providers, payment processors, and IT or hosting providers, and only to the extent needed for them to provide that service. We may also share information where required by law.

5. WhatsApp and Messaging

If you contact us via WhatsApp, your message and phone number are processed in line with WhatsApp's own privacy policy in addition to this one. We use WhatsApp only to respond to enquiries and manage bookings.

6. Cookies

Our website may use essential cookies needed for the site to function, and analytics cookies that help us understand how visitors use the site. You can control cookies through your browser settings at any time.

7. Data Retention

We keep personal data for as long as necessary to provide our services, meet legal and accounting requirements, and resolve any disputes. Enquiry data that does not result in a booking is generally retained for a limited period before being deleted.

8. Your Rights

Under UK data protection law, you have the right to access, correct, delete or restrict the personal data we hold about you, and to object to certain uses of it. To exercise any of these rights, contact us using the details below.

9. Contact Us

If you have any questions about this policy or how we handle your data, contact us at info@delivereeltd.com or call 07970 982409. If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.